Your propane gas gauge is located under the dome at the top of the tank. Reading your propane gas gauge is not complicated. You’ll see bold black numbers encircling the gauge and a single pointer needle. The pointer will indicate a number that represents a percentage.

Due to the physical properties of propane, your tank is considered full at 80% (allowing for the expansion of propane vapor). A propane tank is in IMMEDIATE NEED of refilling at 20%. For your safety and protection, it is best to fill your tank BEFORE the gauge goes below 20%.

Look at the gauge attached to the tank with numbers from 5 to 95. The numbers indicate the percentage of gas in the tank. If your tank has a gauge that ranges 0-300 that is pressure not percentage.

This chart shows how many gallons of propane you have in your tank at a given percentage.

Propane Myths?

Explore some common myths about propane – and the truth behind them.

Myth: Propane is not safe for the environment.

Fact: Propane is a liquid when stored, and when released into the air, it vaporizes and dissipates with no ozone-harming effects. This means it cannot contaminate groundwater, drinking water, marine ecosystems or sensitive habitat if released.

Myth: Electricity is better than fossil fuels.

Fact: In the U.S., the largest primary energy sources used for electricity generation are natural gas and coal. Once electricity is generated by a primary energy source, it must be immediately transmitted through power lines. As it travels from its generation source, the electrons flowing through the power lines encounter resistance and lose energy.

Myth: Propane isn’t a renewable energy.

Fact: Thanks to the Propane Education & Research Council commitment to manufacture propane from renewable sources, bio-diesel refineries can produce renewable propane from animal fats and cooking oils before they are made into bio-diesel.

Myth: Propane is not a clean energy.

Fact: When it comes to carbon emissions, propane is one of the cleanest. The U.S. Energy Information Administration (EIA) shows that in comparison to a few other widely used fuels, propane is one of the lowest in carbon emissions per million BTUs.

Myth: Propane is not energy efficient.

Fact: Liquid propane has a higher energy density than ethanol, methanol and liquefied natural gas. This means propane vehicles go farther on a tank of fuel than most other liquid alternative fuels.

Myth: Propane isn’t a safe fuel for vehicles.

Fact: Just like conventional vehicles, propane vehicles must comply with all applicable regulations, including Federal Motor Vehicle Safety Standards. Compared to gasoline and diesel, propane has a higher autoignition temperature (the point at which a gas or vapor can ignite in air without a spark or flame being present), making unintentional autoignition much less likely.

Myth: Using propane causes air pollution.

Fact: According to the Argonne National Laboratory GREET model, vehicles running on propane reduce lifecycle greenhouse gas emissions by nearly 10%. More than that, propane autogas vehicles can emit up to 36% fewer nitrogen oxide (NOx) emissions than diesel vehicles, and propane autogas passenger cars can emit 70% fewer sulfur oxide (SOx) emissions and up to 45% less particulate matter than electric passenger cars throughout the full fuel cycle.

Myth: Propane isn’t really any better than diesel or gasoline.

Fact: Propane fuel has a lower carbon content than conventional gasoline and diesel fuel. That’s why propane was listed as an approved clean alternative fuel under the Clean Air Act of 1990.

Myth: Propane is a fossil fuel and all fossil fuels are bad.

Fact: You might be surprised to know that propane, made when methane is purified for commercial use, takes its place on the carbon continuum close to the renewables, which is why the EPA has designated propane a clean energy alternative and why propane is designated a clean energy alternative under the Energy Policy Act of 1992.

Myth: Propane’s uses are limited. It’s mainly for gas grills in people’s backyards.

Fact: Propane is a versatile alternative fuel classified as an alternative fuel under the Energy Policy Act of 1992. It is used in nearly 12 million U.S. households for residential purposes, and by millions of Americans for transportation, commercial, industrial and agricultural applications.

Download Propane Myths

Thunderstorms can pose a serious threat to people and property in all parts of the country. In the U.S., over 100,000 thunderstorms occur each year. These storms, which can be accompanied by high winds, hail, and tornadoes, can cause power outages, fires, and flooding.

All thunderstorms produce lightning and should be considered dangerous. Lightning is responsible for over 80 fatalities and 300 injuries per year in the U.S.

10 Things You Can Do to Keep Your Family Safe

If your home uses propane, there are a few simple steps you can take to keep your family safe and avoid potential dangers.

1. Create an emergency preparedness plan and review it with everyone in your family. Post a list with contact information for your propane retailer and emergency services (fire department, etc.) along with instructions for turning off propane, electricity, and water. If you do need to turn off your propane, contact a service technician to inspect your propane system prior to turning it back on.
2. Consider installing uL-listed propane gas detectors and carbon monoxide detectors. These detectors provide you with an additional measure of security. Be sure to follow the manufacturer’s instructions regarding installation, location, and maintenance.
3. If you are outside and can hear thunder, you are close enough to the storm to be struck by lightning. Go to safe shelter immediately. Metal objects such as propane tanks and equipment, tractors, and telephone lines can conduct electricity. Do not go near them. If you are caught outside and cannot get to a safe dwelling, find a low-lying, open place away from trees, poles, or metal objects. Make sure the place you choose is not subject to flooding.
4. In the event that a flood threatens your safety, you should shut off the gas. Turn off the main gas supply valve on your propane tank, if it is safe to do so. To close the valve, turn it to the right (clockwise). Also, it’s a good idea to turn off the gas supply valves located near individual indoor appliances. You may have to evacuate your property or move to a higher level within your home.
5. If a tornado is approaching, immediately take action. If you are inside your home or a building, go to the lowest level possible such as a basement or a storm cellar. If there is no basement, go to the center of an interior room on the lowest level. If you are in a mobile home, trailer, or vehicle, get out immediately and seek shelter in a sturdy building or storm shelter.
6. After the storm passes and it is safe to do so, check the entire area fordowned power lines, damaged gas lines, or damage to your propane tank. High winds and hail can move, shift, or damage gas lines and tanks. If it is dark, use flashlights, not candles. Immediately call your local utility company or propane retailer if any of these hazards exist. Do not attempt repairs yourself.
7. Never use outdoor propane appliances indoors or in enclosed areas, particularly during a power outage. This can result in carbon monoxide poisoning or death. These include such appliances as outdoor portable heaters, barbecue grills, and portable generators. Only use appliances indoors that are designed and approved for indoor use. It’s also important that you never store, place, or use a propane cylinder indoors or in enclosed areas such as a basement, garage, shed, or tent.
8. Inspect your propane appliances for water or other damage, if it is safe to do so. If the appliances have electric components and have been exposed to water, they can create a fire hazard. Do not ever turn on a light switch, use any power source, or inspect your household appliances while standing in water. This can result in electrocution.
9. Schedule a time for a qualified service technician to perform a complete inspection of your propane system. If you suspect any of your propane appliances, equipment, or vehicles have been under water or damaged, or you have turned off your gas supply. Never use or operate appliances, equipment, or vehicles, or turn on the gas supply, until your system has been inspected by a qualified service technician. Do not attempt repairs yourself.
10.   Exercise sound judgment. As with any challenging situation, your composure during thunderstorms and other severe weather events will ensure you don’t take unnecessary risks or pose any additional dangers to your family and home. Stay calm; use radios, television, and telephones to stay informed and connected. If any questions arise, contact your propane retailer or local fire department.

Contact your Carroll Service Company Propane Specialist for additional information on preparing for thunderstorms and other severe weather conditions.

Tornadoes can occur during any season of the year. In some cases, they can occur with little or no warning, bringing with them winds that can exceed 250 miles per hour. Every year, there are approximately 70 fatalities and 1,500 injuries from tornadoes.

Power outages can occur during any season and can range from being a simple inconvenience to, in some cases, a life threatening situation. Almost any type of weather-related event can cause a power outage, ranging from snow and ice storms to thunderstorms, hurricanes, and extreme heat.

10 Things You Can Do to Keep Your Family Safe

If your home uses propane, there are a few simple steps you can take to keep your family safe and avoid potential dangers.

1. Create an emergency preparedness plan and review it with everyone in your family. Post a list with contact information for your propane retailer and emergency services (fire department, etc.) along with instructions for turning off propane, electricity, and water. If you do need to turn off your propane, contact a service technician to inspect your propane system prior to turning it back on.
2. Consider installing UL-listed propane gas detectors and carbon monoxide detectors. These detectors provide you with an additional measure of security. Be sure to follow the manufacturer’s instructions regarding installation, location, and maintenance.
3. Prepare a family disaster supply kit with several days’ worth of water and canned foods along with a can opener, extra clothes and blankets, flashlights, and batteries. Include a battery-powered radio so you can stay informed as conditions change.
4. If a power outage occurs due to a severe weather-related condition, tune in on a battery-powered radio for instructions from local authorities. It’s recommended to turn off all the lights and appliances on your property that were operating before the outage occurred (with the exception of at least one light — to help signal when the power returns). This will reduce any type of power surge from occurring once the electricity returns.
5. Use extreme caution when operating portable generators. During power outages, some people may choose to use a portable generator, allowing them to keep food from spoiling, computers and other appliances working, and, in some cases, life-supporting medical devices operating. Never use a portable generator (gasoline, diesel, or propane) indoors or in an enclosed area such as a basement, garage, shed, or tent. This can result in carbon monoxide poisoning or death. 
6. Never use outdoor propane appliances indoors or in enclosed areas, particularly during a power outage. This can result in carbon monoxide poisoning or death. These include such appliances as outdoor portable heaters, barbecue grills, and portable generators. Only use appliances indoors that are designed and approved for indoor use. It’s also important that you never store, place, or use a propane cylinder indoors or in enclosed areas such as a basement, garage, shed, or tent.
7. If severe weather-related conditions cause the power outage, it is important to use caution in the area surrounding your home or farm. Check the entire area for downed power lines, damaged gas lines, or damage to your propane tank. High winds and severe weather can move, shift, or damage gas lines and tanks. If it is dark, use flashlights, not candles. Immediately call your local utility company or propane retailer if any of these hazards exist. Do not attempt repairs yourself.
8. Inspect your propane appliances for water or other damage, if it is safe to do so. A power outage can cause appliances such as a refrigerator or freezer to leak water, or a sump pump to stop working, which may cause propane appliances to get wet. If the appliances have electric components and have been exposed to water, they can create a fire hazard. Do not ever turn on a light switch, use any power source, or inspect your household appliances while standing in water. This can result in electrocution.
9. Schedule a time for a qualified service technician to perform a complete inspection of your propane system if you suspect any of your propane appliances, equipment, or vehicles have been under water or damaged, or you have turned off your gas supply. Never use or operate appliances, equipment, or vehicles, or turn on the gas supply, until your system has been inspected by a qualified service technician. Do not attempt repairs yourself.
10.   Exercise sound judgment. As with any challenging situation, your composure during power outages and other severe weather events will ensure you don’t take unnecessary risks or pose any additional dangers to your family and home. Stay calm; use radios, television, and telephones to stay informed and connected. If any questions arise, contact your propane retailer or local fire department.

Contact your Carroll Service Company Propane Specialist for additional information on preparing for power outages and severe weather conditions.

Call Before You Dig

Know what’s below and call before you dig! 811 will not locate propane lines. Please call your local FS Propane Specialist at least 48 hours before you plan to dig to allow us to locate your propane line.

Keep All Open Flames Away From Propane Tanks

Burn barrels, fire pits and other open flames should be kept away from all propane containers.

Mow Around Propane Tanks at a Safe Distance

Mowing too close to a propane tank could cause a tank to be knocked off the concrete blocks, which could lead to gas line damage. Maintain a distance that prevents tires or other parts of mowers from coming in contact with a tank.

Do Not Paint Tanks a Dark Color

Tank color should reflect sunlight to prevent over pressurizing. We think a bright white tank with a light gray dome is the best look for a propane tank!

Make Sure Grill Cylinders Are the New Style of OPD Valve

Grill cylinders should have the new style Overfill Protection Valve in them. You can tell if it is an OPD valve by the shape of the handwheel. OPD valves will be a triangle shaped valve wheel.

Teach Family Members What Propane Smells Like

Do your children know what propane smells like? Do they know what to do if they smell it? Refer to the propane safety pamphlet “scratch and sniff” and communicate a plan with your family members.

No Smoking Within 25 Feet of a Propane Tank or Regulators

Do not smoke a minimum of 25 feet away from propane containers or regulators.

Contact Your FS Propane Specialist Any Time You Have a Change in Your Propane System

A system safety check will need to be completed to ensure your system is free of leaks and safe for you and your family. If adding a new appliance, some new appliances could qualify for a Safe Propane Appliance Rebate through your State Propane Gas Association.

Encourage Kids to Not Play On Top of Propane Tanks

Climbing and playing on top of a propane tank could look like fun, but can be dangerous. A pressure relief valve opens and releases high pressure gas, this could result in serious injury should it open with someone looking over the top of the valve. Also, tampering with the gas line could result in a propane leak.

When Transporting Cylinders, They Should Be Secured in an Upright Position

Transport propane cylinders safely in your vehicle by storing them securely and upright so they can’t fall, shift, or roll in transit.

Only Approved Propane Cylinders Should Be Used On Gas Grills

Some propane containers are made for liquid withdrawal and some for vapor. It is important to make sure you are only using containers that are designed for your specific application needs. Failure to follow this guideline could result in property damage or injury.

If Your Tank Is in an Area Prone to Flooding, Make Sure It Is Anchored

Full propane tanks will float, anchoring down your tank prevents it from floating off.

No Combustibles Against the Tank

Bushes and plants should be cleared out around propane tanks. Also, tanks should not be used to hang hoses, rugs, horse saddles, etc. on.

Do Not Build Enclosures Around the Tank

Pressure relief valves must be in an open space to operate properly should it have to evacuate pressure.

Do Not Smoke in a Vehicle When Hauling Cylinders

When transporting propane cylinders in any type of vehicle, do not smoke!

Don't Plant Flowers or Shrubs Directly In Front of the Regulator on the Building

Propane regulators need open space to properly vent should there be a system failure. Make sure plants and shrubs are not touching regulators on your home or building.

Each year our energy drivers brave the weather to deliver fuel and propane to our customers. It isn't always easy. For your safety, and theirs, we ask that you follow these simple tips. 
 

Mark Your Tank

Tanks can easily be buried in snow during the course of the winter. Mark your tank with an indicator. This makes it easier for your delivery driver to find and fill your tank.
 

Keep an Eye on Your Tank Level

If your tank reaches 30%, call us and schedule a delivery immediately. Even on an automatic scheduled delivery program, we need you to keep an eye on your levels, unless you have a tank monitor. 
 

Keep Your Regulator Clear of Snow

Don't let snow cover your regulator. Make sure it is clear of blowing and accumulating snow. Packed snow will impact the tank readings and can be a safety concern.
 

Clear a Path to Your Tank

Your delivery driver can make up to 30-40 deliveries per day. Imagine all that cardio! Shovel or snow blow a path to your tank to ensure your tank is filled in a timely manner. 
 

Plow, Salt, and Sand Driveways, Sidewalks and Walkways

In order for our trucks to service you, you must plow and salt or sand driveways so your driver can safely access your property. If the truck can't safely enter, your delivery can't happen. Also, salting sidewalks ensure your safety and the safety of others. If you are looking for a provider, you can order salt directly from your local FS Member Company. 

We proudly support our customers and do everything in our power to provide the best service in our market. Please take a moment to follow these tips to help us serve you better. 
 

Download Tips for Safer Winter Fuel Delivery